Effective Date: [July 15, 2024]

Last Updated: [July 15, 2024]

Welcome to TeamRecon! Your privacy is very important to us. This Privacy Policy describes how TeamRecon (“we”, “us”, “our”) collects, uses, and shares information about you when you use our mobile application, website, and related services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, password, and other registration information.
• Profile Information: You may add additional information to your profile, such as your photo, team affiliation, role (e.g., athlete, coach, parent), and other personal details.
• Parental Consent Information: For users under the age of 13, we collect information about their parents or guardians, including their name, email address, and consent verification.
• Payment Information: If you make a purchase or payment through the Services, we collect your payment card information and billing details.
• User Content: We collect the content you post, upload, or otherwise make available through the Services, including chat messages, media files (photos and videos), event details, and other user-generated content.
• Location Information: With your permission, we collect precise location information to provide real-time tracking services during events and practices.

1.2 Information We Collect Automatically

• Usage Information: We collect information about your use of the Services, such as the features you use, the pages you visit, and the actions you take.
• Device Information: We collect information about the device you use to access the Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Log Information: We collect log information when you use the Services, including your IP address, access times, browser type, and pages viewed.

1.3 Information We Collect from Other Sources

We may receive information about you from other sources, such as your team administrator or other users, and combine it with the information we collect through the Services.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve the Services: To operate and maintain the Services, provide customer support, and improve the Services.
• Personalize the Services: To tailor the content and information we send or display to you, offer personalized help and instructions, and otherwise personalize your experience with the Services.
• Communicate with You: To send you technical notices, updates, security alerts, and support and administrative messages.
• Facilitate Payments: To process transactions and send you related information, including purchase confirmations and invoices.
• Enable Interactions: To allow you to communicate with other users, participate in events, and share content.
• Ensure Safety and Security: To monitor and ensure the security of the Services, investigate and prevent fraudulent transactions, unauthorized access, and other illegal activities.
• Comply with Legal Obligations: To comply with our legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We may share information about you as follows:

• With Your Consent: We may share your information with third parties when we have your consent to do so.
• With Other Users: Your profile information, user content, and certain usage information may be visible to other users of the Services.
• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and hosting services.
• For Marketing Purposes: With your consent, we may share your mailing address and parental information (excluding the child’s name) with third-party sport equipment organizations for the purpose of sending you promotional materials and special offers related to your sport.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Your Choices

You have several choices regarding your information:

• Account Information: You can update or delete your account information at any time by logging into your account and accessing your profile settings.
• Location Information: You can control the collection of precise location information through your device settings.
• Communications Preferences: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Marketing Opt-Out: You can opt out of sharing your mailing address and parental information with third-parties by updating your preferences in your account settings or contacting us at support@teamrecon.com.
• Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to remove or reject cookies.

5. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure.

6. Data Retention

We retain your information for as long as necessary to provide the Services to you and fulfill the purposes described in this Privacy Policy. We may also retain your information for longer periods as required by law or to resolve disputes and enforce our agreements.

7. Children’s Privacy

We understand the importance of protecting children’s privacy, especially in an online environment. The Services are intended for use by children under the age of 13 only with the consent and supervision of a parent or guardian.

• Parental Consent: We require verifiable parental consent before collecting personal information from children under the age of 13. Parents or guardians must provide their consent during the registration process.
• Information Collected from Children: For children under 13, we collect the same types of information as outlined in Section 1.1, as well as parental contact information to obtain and verify consent.
• Parental Rights: Parents or guardians have the right to review the personal information we have collected from their child, request that we delete it, and refuse to allow any further collection or use of the child’s information. To exercise these rights, please contact us at support@teamrecon.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). Your continued use of the Services after any changes come into effect will constitute your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

TeamRecon
Email: support@teamrecon.com
Address: 154-A W. Foothill Blvd #368, Upland CA 91786